⟩ Tell me about your motivational Achievement?
My biggest accomplishment was a motivated team. Since a motivated team is more productive this helps the organisation to achieve goals.
My biggest accomplishment was a motivated team. Since a motivated team is more productive this helps the organisation to achieve goals.
Explain me how would you handle a call from an angry customer?
Explain the toughest decision you had to make in the last 6 months?
Tell us what do you do if the dialer puts a Do Not Call number through to you by mistake?
Basic Call Center Team Leader Job Interview Questions
Tell us what’s your idea of a call center?
Can you explain about your experience in ABC and training new employees. What does your process look like?
Explain me can you recall a specific time you handled a high-pressure situation well/poorly?
Explain me how would you deal with a client who states they don't want to talk to you?
Tell us have you ever encountered a serious conflict with a supervisor?
Explain me what appeals to you about working for [company]?