Multitasking is a necessary part of an administration job, so say that you enjoy multitasking and the challenge of ensuring that multiple functions and jobs are completed accurately and on time is part of what motivates you in your work.
Explain me how do you handle a customer who begins to yell at you?
Tell me how to handle more than one phone line?
Explain me what do you think a call center is like?
What Motivates You as Call Center Team Leader?
Tell us how do you deliver great customer service?
Why do you want to work in a call center?
Tell us have you ever had a conflict with a manager?
Tell us how would you address performance issues with your employees?
Tell us do you have experience handling multiple phone lines?
Tell us are you able to work with multiple phone lines?
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