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  Home  Restaurant Manager

⟩ Suppose you see a server ready to take a burnt dish to a customer, what do you do?

I try to catch the waiter before he serves the costumer, if this one see the dish I apology and excuse for this. Make sure with the chef a proper one coming asap for the costumer and offert him a discount or anything else, dipends the policy of the company, to excuse the mistake, the waiting time and make him left happy and come back to us again.

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