"I find that I work better under pressure, and I enjoy working in an environment that is challenging." "I am the type of person that diffuses stress. I am used to working in a demanding environment with deadlines, and enjoy the challenges."
Explain me two examples of times when you’ve turned an angry customer into very happy customer?
As you know this position requires functioning well within a team to resolve customer issues. Can you describe your experience working in a team environment and your teamwork skills?
Explain me what do you do when a customer points out a big, known issue with your product or service?
Tell me what do you enjoy about customer service?
How much are you willing to sacrifice to be successful at work?
If you have multiple projects on your plate, how do you handle completing them on time?
Tell me what is an example of a time when you identified a problem and advocated on behalf of a customer?
Top 20 Customer Support Executive Job Interview Questions
Your client is upset with you for a mistake you made, how do you react?
Please explain how would you handle an angry call from a customer?
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