When a candidate cites specifics from your job posting, it’s a good indicator of attentiveness.

A close reading of the job listing and working details into their answers is a sign that a candidate is particularly interested in your open role, and not just mass applying to every job listing they encounter.

A candidate’s answer to this question will also tell you more about what they’re looking for in a call center job, which will help you figure out whether they’re a good fit based on how well your open position aligns with their stated expectations.